One of my pet peeves is seeing emails and forum posts typed entirely in capital letters. It is not only difficult to read, but also comes across as aggression and shouting.

I read an article on the BBC News website today, which opens up debate on whether or not one should leave the Caps Lock off, when typing email correspondence. The article reports that ProCare Health worker Vicki Walker from Auckland, was sacked for “spreading disharmony at work” by sending colleagues emails in capital letters. Some emails also contained “provocative” text in bold or red.

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